Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
7.8
Location
8.8
Service
8.4
Dining
6.4
Guest reviews
7.6/10
based on 5 reviews
3.5/5
based on 130 reviews
7.4
7.4/10 based on 270 reviews
#119 of 268 hotels in Cancun based on Tripadvisor
Bobby
United Kingdom,
May
2024
7.2/10
The hotel is conveniently located opposite a ferry station, making it convenient for trips to Isla Mujeres. The rooms, despite occasionally flooding, are overall clean and well-maintained. The service provided was friendly and accommodating, overshadowing some operational issues. However, the dining options were limited and overpriced, affecting the overall value. The location is ideal for Isla Mujeres excursions.
Rooms
7.0
The rooms are clean and generally well-maintained, but prone to flooding at times.
Service
8.0
The service was friendly and accommodating despite some operational hiccups.
Location
9.0
The hotel's location is perfect for trips to Isla Mujeres, being right opposite the ferry station.
Dining
5.0
The dining options were limited and overpriced, particularly disappointing for those with dietary restrictions.
Facilities
5.0
Joseph
United States,
February
2024
8.4/10
The hotel offers spacious rooms with a water view, although the layout is more reminiscent of a motel style. The price is on the higher side, but the value you get makes up for it.
Rooms
9.0
The rooms are spacious and provide a water view, though they face the outside corridor, resembling a motel style setup. Considering what you pay for, they exceed expectations.
Service
9.0
The service was top-notch, with a very friendly and helpful staff. The location right across from Pto Juarez, offering easy access to Isla Mujeres, adds to the overall satisfaction.
Location
9.0
The hotel is conveniently situated just in front of Puerto Juarez, making it an excellent starting point for ferry trips to Isla Mujeres. It's in a safe area away from the bustling resort scene of Cancun.
Dining
7.0
The dining experience is described as basic but sufficient for a good start to the day. The breakfast is straightforward, catering to early risers.
Facilities
8.0
The hotel facilities are adequate for a comfortable stay, offering what you need without extravagance.
Graham
United Kingdom,
January
2024
7.4/10
The hotel is a great value for what you get, with basic but satisfactory rooms offering a working AC, hot water, and a comfortable bed. The service was friendly and helpful, although finding the hotel initially was a bit challenging. Its location right across from the Isla Mujeres ferry is very convenient, and the dining experience, while not extensive, was acceptable. Overall, a decent option for a short stay.
Rooms
8.0
The room was clean and good-sized, perfect for a one-night stay.
Service
7.0
The staff was very friendly and offered assistance with sightseeing.
Location
9.0
The hotel is directly across from the Isla Mujeres ferry, making it convenient for travelers.
Dining
6.0
The dining options were limited but sufficient for a quick meal.
Facilities
7.0
The hotel provides basic amenities for a comfortable stay.
James
United States,
September
2023
7.4/10
I had a nice one-night stay in this hotel. The room was adequate, with a decent-sized bed, fan, TV, and spacious bathroom but cleanliness could be improved. The service was really nice, and they even arranged for breakfast before our trip. The location is perfect if you're heading to Isla Mujeres from the ferry right across the street. The dining experience was simple but tasty.
Rooms
7.0
The room was clean with great water pressure.
Service
9.0
The staff was very friendly and helpful.
Location
8.0
The hotel is right across from the ferry station to Isla Mujeres, making it convenient for travelers.
Dining
7.0
The dining experience was described as continental but was simple yet tasty.
Facilities
6.0
The facilities were decent for a one-night stay.
Joe
United Kingdom,
May
2023
8.2/10
I had a pleasant stay at the hotel, with clean and well-maintained rooms, friendly and helpful staff, and a convenient location near the ferry station to Isla Mujeres. The dining experience was satisfactory, although limited for some dietary preferences.
Rooms
8.0
The rooms were clean, had great water pressure, and the bed was comfortable. The working AC and hot water were a definite plus.
Service
9.0
The service was excellent, with friendly and professional staff offering helpful advice on sightseeing. They made my stay truly enjoyable.
Location
9.0
The hotel is right opposite the ferry station to Isla Mujeres, making it very convenient for island trips. Additionally, it's close to various amenities like convenience stores and gas stations.
Dining
7.0
The dining options were satisfactory, although limited for those with specific dietary needs like being gluten-intolerant. The pastry was indulgent but simple.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay, and the tours/ticket assistance was a helpful addition.